So I sent a the Branch Manager an email. I did politely mention the Ask-A-Librarian thing and I complimented the staff. I also made a little desert library joke about the rattle snake that was found while I was there (just outside the front entrance).
I'm still waiting for a reply from her.
And yes, I did check my spam, just in case.
Phoenix, like most cities in the U.S., is prepping its 2016/2017 fiscal budget for approval. There are huge proposed cuts to library service and all city departments if a property tax increase isn't approved. (I picked up a fabulous brochure outlining the proposed budget at the library that day.) Perhaps my timing is off, perhaps the fact that I work for another system is an issue. Who knows?
What I do know is that now I feel determined to complete this assignment, very out-of-the-box, since I can't seem to get inside the library.